Last updated: July 24th, 2025
At AMKWESOWA’Q KISITU’TITL (First People’s Creations), we take great pride in the quality and authenticity of our Mi’kmaw-made products. If you’re not completely satisfied with your purchase, we’re here to help.
In-Store Purchases
Returns & Exchanges:
• Items may be returned or exchanged within 30 days of purchase.
• Items must be unused, in original packaging, and accompanied by the original receipt.
• Refunds will be issued in the original form of payment.
• Items without a receipt may be eligible for exchange or store credit at the discretion of management.
Non-Returnable Items:
• Clearance or final sale items
• Custom, made-to-order, or personalized goods
• Perishable or consumable items (e.g., food or personal care)
• Gift cards
Damaged or Defective Items:
If your item is damaged or defective, please bring it in with the receipt within 14 days. We will offer a refund, replacement, or exchange depending on the item and availability.
Online Purchases
Returns by Mail:
• Please contact us within 14 days of receiving your item at giftshop@waycobah.ca to request a return authorization.
• Items must be returned in new, unused condition with original tags and packaging.
• Customers are responsible for return shipping costs, unless the item is defective or incorrect.
Refund Process:
Once your item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 5–7 business days.
Special Notes
• We reserve the right to refuse returns that do not meet our return criteria.
• Returns or exchanges due to dissatisfaction with natural variations in handmade or artisan items will be considered on a case-by-case basis.
Need Assistance?
We’re here to help! Contact our team at:
giftshop@wacobah.ca
Or visit us in person at the shop.